I do not know enough about him, personally, to make a judgement, but it seems to be a combination of the two. By all accounts he did care a good deal about the people, and I've little doubt he would have ruled them justly, but he had been raised his ENTIRE life (and this is his father's fault, not his) to believe it was his divine right to rule.

That second detail is more complicated than that, but I am very tired now, and shall retire. If you're interested, I can elaborate tomorrow.